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Last Updated: 6 February 2025

Gozdava 1590 (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website (www.gozdava1590.com). By using our website, you consent to the practices outlined in this policy.

1. Information we collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address, and payment details.
  • Transactional Information: Details of purchases and order history.
  • Technical Data: IP address, browser type, device information, and website usage analytics.
  • Communication Data: Messages sent via our contact forms, customer support, or emails.

2. How we use your information

We collect and use your personal data for the following purposes:

  • To process and fulfill orders.
  • To provide customer service and respond to inquiries.
  • To improve our website and user experience.
  • To send promotional and marketing communications (with your consent).
  • To comply with legal and regulatory obligations.

3. Protection of Personal Information Act (POPIA) Compliance

As a South African-based company, we comply with the Protection of Personal Information Act (POPIA). This means:

  • Your personal data is collected with lawful purposes and is handled securely.
  • We will not share your data with third parties without your consent, except as necessary for processing payments, shipping orders, or legal compliance.
  • You have the right to access, correct, or request deletion of your data.
  • We ensure appropriate security measures are in place to protect your data from unauthorized access.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Service Providers: Payment processors (Payfast), shipping companies (The Courier Guy, DHL, FedEx), and analytics tools.
  • Legal Authorities: If required to comply with legal obligations or fraud prevention.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You may adjust your browser settings to reject cookies, but this may affect site functionality.

6. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Request access to your personal data.
  • Request correction or deletion of inaccurate or unnecessary data.
  • Object to the processing of your data.
  • Withdraw consent for marketing communications

  • To exercise these rights, please contact us at [email protected].

7. Data Retention & Security

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update this policy as necessary. Changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

  • Phone Number: +(27) 21 200 6004
  • Email: [email protected]
  • Physical Address: 72 Loop St, CBD, Cape Town, 8001

  • Thank you for trusting Gozdava 1590 with your personal information.